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Your donations

Welcome and essentials pack items are always needed for providing the initial gesture of kindness that we wish to extend to all those arriving in Scotland. You can find details below of all of the items that we need regularly and also some of those that we can’t accept. 


In order to be able to respond flexibly to the needs of those arriving; to raise awareness of refugee rights in the local community; and to host events that bring old and new Scots together, we rely on your cash donations. We can make your money go a really long way!

Cash donations

How can I make a cash donation?

You can make a cash donation to support our work in one of the following ways:

By bank transfer

Account name

Account number

Sort code




In person

Pop into our city-centre HQ between 10.00am - 5.00pm, Monday - Friday. We're at Refuweegee, 249 West George St, Glasgow G2 4QE.

We're open for after-work donations until 6.30pm on Mondays.

Gift Aid


If you are a UK taxpayer and would like to claim Gift Aid on any donations made to us, please download our Gift Aid form and return to

What items do you need right now?

At our free shop, we are distributing more than ever. Our shop means we can invite people in to choose the items they need, so we can accept and distribute a wider variety of items. If it something that will help a person create a home and/or feel more themselves, then we can likely pass it on!


Please see what items we currently can and cannot take below:

Items needed


Items we can take

Items we cannot take

  • Backpacks, rucksacks & school bags

  • Household items - pictures, vases, ornaments etc.​​

  • Mobile phones, laptops, tablets and chargers

  • Towels

  • Colouring books and pens

  • Bags for life

  • Non-perishable food
    View our list


  • Cutlery

  • Pots and pans

  • Handbags

  • Dinner sets

  • Maternity clothing

  • Boots and trainers for adults and children

  • Labelled bedding (a note attached noting what it is - 'single duvet cover', 'double duvet')

  • Soft toys


  • All clothing (temporary pause on accepting more clothing donations)

  • Baby clothing

  • Dirty clothing/clothing needing repair

  • Chipped or broken household items

  • Car seats

  • Large, bulky, plastic toys like play kitchens



This list will be updated as our requirements change. If you are unsure about whether we can accept your item(s), please contact

Furniture and bulk donations

If you are looking to donate furniture or bulkier items, we need to ask you a few questions first.

Drop off items

Where can I drop off items?

We deliver over 150 welcome and essentials packs every week - from food and clothing to toiletries and pushchairs. The items we need are ever-changing so please check the live list below before dropping items off to us.


We've put together a list of the standard items that go into our welcome packs in our Welcome Pack Appeal and donations guide. Donations can be made as complete welcome packs or as individual items.

Any of the items on our 'can' list

Monday - Friday

10.00am - 4.00pm

We're open for after-work donations until 6.30pm on Mondays.

Non-perishable food items and toiletries only

Monday - Friday

8.00am - 5.30pm

Tuesdays - Saturdays

10.30am - 5.30pm


12.00am - 5.00pm


9.00am - 7.00pm


9.00am - 8.00pm


10.00am - 8.00pm


9.00am - 7.00pm


9.00am - 5.00pm

Please remember our golden rule; if you wouldn't give it to someone you do know, don't give it to someone you don't know.

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